By submitting payment, the client acknowledges and agrees to the following terms:

1. Custom Nature of Artwork

   Each commissioned piece is a unique, made-to-order creation. As such, all artworks are individually crafted and are not part of a mass-production process.

2. Production Timeline

   Due to the handcrafted and custom nature of each project, completion timelines may vary. While estimated timeframes may be provided via email, chat, or phone, these are approximations only and not guaranteed delivery dates.

3. Project Scheduling

   Projects are processed and completed on a first-come, first-served basis. Production delays are considered normal and may occur without prior notice.

4. Acknowledgment

   By proceeding with deposit payments, the client confirms full understanding and acceptance of these terms.

Policy on Deposits and Refunds

Upon payment of your deposit, all sales are considered final, and no returns or refunds will be issued. However, the deposit may be transferred to a different project or assigned to another individual, provided that work on the original project has not yet started.


Repair Policy

This policy is established in recognition of the unique and individually handcrafted nature of each product. In the event that an item sustains damage during shipping, the client shall be entitled to one (1) free repair, provided that such damage is reported to the seller within seven (7) business days of confirmed delivery, as indicated by the carrier’s tracking information. The client must submit clear photographic evidence of the damage and box within the stated timeframe. All costs associated with shipping the product to and from the repair location shall be the sole responsibility of the client.